Delivery and return

National Shipping (Italy)

Domestic shipments have a cost of € 5.90 for orders up to € 49.90; € 3.90 for orders up to € 99.90; for orders over € 99.91 delivery is FREE. The shipment is made within 24 hours of receipt of payment by express courier service, excluding Saturdays and holidays, and the delivery is estimated within 24/48 hours from the start, in order not to have misunderstandings, we advise you indicate an address where there is always someone, the name used on the bell or, alternatively, the fermodeposito GLS in which it is more convenient to pick up, you can find the addresses on the website GLS.

International Shipping

International shipments have the following contribution:

Europe: orders up to € 50 contribution € 15
orders up to € 99.90 contribution of € 15.50
orders up to € 300 contribution of € 18

The cost of transport is FREE if you exceed the 300€ of the order.

The method of transport varies from nation to Nation, and in Europe in general with the courier GLS, the rest of the world with registered Mail.

International shipments are already configured for the following states:

Austria, Belgium, Denmark, France, Germany, Great Britain, Liechtenstein, Luxembourg, Netherlands, Poland, Portugal, Serbia, Croatia, Slovenia, Spain, Sweden, Switzerland, Hungary.

In the case of other states, please contact us via email for the cost and the insertion site of the transport.

All methods of transport are, however, traceable.

The shipment is made within 24 hours of receipt of payment by express courier service, excluding Saturdays and holidays, delivery is estimated within 24/48 hours from delivery (2/3 days for the states that are more distant),and to not have misunderstandings, we advise you indicate an address where there is always someone in exactly the name used on the bell.

Payments

Payments accepted for domestic orders are

Mark with a contribution of 5 euro, credit Card or Paypal balance through Paypal site(you do not need to have a Paypal account, in this case, in the payment page, below the boxes for the login you can directly insert the data of the credit card), bank transfer. The payment must be made within 24 hours from the receipt of the notification of the order if we do not receive confirmation of payment, the heads will be put back on sale.

For international shipments is accepted the payment by credit Card or Paypal (you do not need to have a Paypal account, in this case, in the payment page, below the boxes for the login you can directly insert the data of the credit card) or bank transfer.

Made

We check in advance the items we shipped, in the case of a return, shipping costs will be at your own expense within 7 days from receipt, provided they are INTACT, NOT USED, NOT STAINED AND marked WITH TAGS, with ORIGINAL ATTACHED, in advance you'll have to contact them through the form the Customer care for return authorization, at this stage you will need to indicate if you want to replace with another article, or you can be REIMBURSED through the voucher of the value of the item, net of transport costs originally incurred and documented, before making the return is necessary and required to contact us to receive your return authorization number. You do not make refunds of money, you do not make changes to the balances or discounted (only size exchange if available).


Gastronomia Artesana Valenciana